Two-Way Message Translation

Two Way Message Translation

What is it?

Dialog One’s two-way message system translates voice recorded messages from English to and from 5 languages of your choice. Social workers, school administrators, parole officers, healthcare professionals and their limited English speaking (LES) clients are now able to communicate effortlessly and cost effectively at any time.

How it works?

The caller will contact your organization’s centralized two-way voice manager system, select the language combination, and provide a detailed message. Within minutes the designated party is notified of the translated message.

Dialog One’s TMT voice manager allows service providers and their clients with limited English to contact each other for important issues, such as:

• Reporting health conditions
• Communicating attendance and late arrivals
• Setting or cancelling appointments
• Communicating lab results
• Requesting eligibility information
• And more…

Through the monthly service plan purchased by your organization, you can rest assured your monthly expenses to communicate with your limited English speaking community will be under control. Dialog One’s two-way voice to text manager system is accountable for tracking incoming calls and connecting those messages to your organization’s destination numbers or designated email address.